IT Support

IT Support Services at Nelson & Colne College

Accessing top-tier IT support has never been easier at Nelson & Colne College! Discover the tools and support you’ll need to thrive during your time here. From password resets to hassle-free Wi-Fi access, we’ve got you covered every step of the way.

Your Go-To IT Support Services

Password Resets Made Simple

Forgot your password? No worries! Whether you’re on or off-campus, we’ve made it easy to reset your password and get back to your studies in no time. Just visit a college computer or head to our website under “Quick Links” and select “Change My Password.” For further help, our friendly IT team is always here to assist!

Easy Wi-Fi Access

High-speed internet to keep you connected as you study.

Secure Data Storage with OneDrive

Save all your work securely and access it from anywhere. With Microsoft OneDrive, your files are backed up, safe, and always just a click away. And the best part? It’s free to use and accessible from any device with an internet connection.

Stay Safe with Multifactor Authentication (MFA)

Your online security matters, and with MFA, logging in to Microsoft apps like Outlook or OneDrive includes an extra layer of protection. Download the Microsoft Authenticator app to pair your account, and enjoy peace of mind knowing your data is secure.

Need Help? We’ve Got You!

If you run into any IT-related challenges or simply have questions, our IT Helpdesk is ready to assist.

Helpdesk Hours

We’re here to make your time as stress-free and productive as possible. Don’t hesitate to reach out when you need a hand or tech guidance.
Together, we’ll make your learning experience extraordinary!